Experience and Education

Account Manager - Brand Imaging Solutions

(Feb 2024 - Present)

Managed multiple accounts and artwork projects from initial client brief through to final approval, ensuring delivery to agreed quality standards and deadlines. I am the primary liaison between clients, artwork production teams and quality control, ensuring effective communication throughout the artwork lifecycle.

Coordinated artwork amendments, approvals and production schedules while maintaining accurate project data within the company's project management system.

Collaborated with cross-functional teams to resolve artwork and production issues quickly, minimising delays and maintaining client satisfaction.

Built strong relationships with clients by providing regular project updates, managing expectations and responding proactively to queries.

Raised invoices promptly following project completion, ensuring accurate commercial administration.

Supported continuous improvement initiatives by contributing ideas to enhance team processes, workflow efficiency and service delivery.

Successfully managed multiple concurrent projects within a fast-paced production environment while maintaining exceptional accuracy and attention to detail.

Worked closely with internal production teams to ensure artwork met print specifications and client requirements before release.

Managed multiple live projects simultaneously, prioritising workloads to achieve customer deadlines.

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Founder and Designer, MacLure Designs

2023 (June – Present)

Founded Maclure Designs, an independent surface pattern and wall décor brand focused on creating original wallpaper and decorative products inspired by well-being and the awe of nature

Designed and developed original surface pattern collections from concept through to artwork, sampling and exhibition-ready products

Managing all aspects of my own brand development, including product design, artwork preparation, branding, marketing and business planning.

Exhibited products at industry trade shows to showcase the brand, build industry connections and showcase my own original innovative designs.

Preparing for upcoming trade shows to continue developing brand awareness and explore future commercial opportunities.

Balancing business development alongside full-time employment.

MA - Surface Pattern and Textiles
University of Central Lancashire September 2021-September 2022
Research Question - How can awe-inspiring nature inspire designs that benefit our wellbeing? Specialising in Surface Pattern, Tactile Textiles and Lighting designs. 

Professional Interior Design, Interior Design Diploma 
National Design Academy 2019 - 2020

Customer Liaison Coordinator – Schawk- UK
2019 (09 May – 16 July Temporary) (17 July 2019-30 July 2021)
Liaising between the client, artwork production team and quality control team daily regarding new briefs, answering queries to ensure the smooth production of artwork.
Working on projects from start to finish, from building new artwork, actioning amends and entering data into the project management system, and creating invoices promptly on completion of the project once the artwork is approved. Using the company's project management system to ensure all data is up to date and correct.
Participation in team meetings and following through with actions/projects
Contributing to the upkeep and improvement of office processes and procedures.

Temporary Studio Coordinator for Gray Puksand Architecture firm (Bespoke) - Australia
2018 (22 October-30 November) 
Carrying out reception duties, which include answering phones, greeting visitors, setting up meeting rooms, cleaning the kitchen.
Administration - Filing documents, ordering stationery, ordering catering, updating and sending out marketing agenda with minutes to the partners, dealing with all requests related to the studio, booking flights, care for staff and dealing with maintenance requests for the studio. 

Upholstery Assistant for Maddy King Design - Australia
2018 April
Helping to cut fabric and foam as requested, stapling wadding and material to a wooden frame to create furniture following direction. Providing design advice when asked.

Design Internship Karolina York - Australia
2017 (11 September-30 November)
Assisting the trend team, compiling trend files, and capturing images from the most recent catwalks of prints. Creating physical hard copies of artwork. Drawing and painting motifs for the designers to use in various mediums, working to briefs that had been set for the designers which related to the catwalks. I was concentrating on colour, composition, designing and illustrating for a specific market, technical repeats and harmony. Organising the art supplies and library.

The Clever Design store - Marketing and Design Internship -New Zealand
2016 (03 February-29 April)
Intern in a Boutique E-commerce store in New Zealand, selling designers’ furniture, lighting, textile design, jewellery and graphic design. Website Content Management (Magento). Photography and retouching (Adobe Photoshop). Packaging design (Illustrator). Social media (Facebook, Instagram). Digital Marketing (newsletters) 2015 (16 March – 15 January 2016) Reed temping agency- Customer Service Administration Processor - Lloyds Banking Group Manchester UK

Outfit Sales Assistant/Brand Specialist
November 2009 – January 2014 UK
Miss Selfridge Brand Specialist (before University) Part-time Sales Assistant (while at University). Promoted to Brand Specialist of Miss Selfridge department, running the department, delegating tasks, dressing mannequins and being in charge of overall visual merchandising. Experience as part of a retail team, acknowledging weekly figure reports and working towards increasing sales. Customer service skills, advising customers on personal design issues, dealing with queries and problem-solving. Adapting a personal approach to differing customer attitudes and difficult situations. Adapting workload as priorities changed. Adapting to new trends in store and changing stock packages. Strong ability to communicate brand progress and figures to visiting area managers. References available

Bachelor of Design (2:1 Hons)- Specialising in Metal and Textiles Design
Liverpool Hope University - 2013